Rigidly adheres to the old operating style when facing the unexpected

Reframes changing situations, and invents new approaches

Expects the future to be orderly and predictable

Expects the future to be filled with constant change

Sees change as uncomfortable and a problem to avoid

Sees change as uncomfortable but filled with opportunities to seize

Feels victimized during change

Feels empowered during change

Has difficulty managing multiple tasks and demands occurring at the same time

Manages many multiple tasks and demands successfully

Reacts to disruption by blaming, attacking CYA activity

Maintains a positive outlook, is flexible, organized, focused, and proactive in managing change